Terms and Conditions

Welcome to the Siamaa website. As user of this website you acknowledge that any use of this website including any transactions you make is subject to our terms and conditions below. (which includes any other important hyper-linked sections e.g. Returns Policy, Shipping Policy and Security Policy.

Please also read our Privacy Policy section about Data Protection and how we use the information you give us.

You can print out any page from this website, including the Terms & Conditions, by selecting Print from the File menu of your internet browser

Please read through these terms and conditions carefully before using this website.

General

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password. Information that you provide on this website must be accurate and complete. All Passwords are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately on mail@siamaa.co.uk.

While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are an approximate indication of the size of individual products. Products shown may not be actual size.

Order process

All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.

One you have completed your order online we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Siamaa.

Acceptance of your order and the completion of the contract between you and Siamaa will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds).

We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records.

Payment

Siamaa take payment from your card at the time we receive your order, once we have completed the standard pre-authorisation check on your credit card and stock availability. We also accept payment through PayPal. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.

All prices are shown in pound (£) sterling and include VAT at the applicable current rates but exclude delivery charges.

If you are shopping outside the UK, your credit card company will automatically convert the transaction to your local currency.

Orders can be made on-line or you can choose one of the following options

Email your order to sales@siamaa.co.uk and a representative will call you for your payment details or call our sales team on +44 (0)777 354 4985.

This Site uses Secure Sockets Layer (SSL) to encrypt personal information transmitted between our server and your browser. This encryption process takes all the characters you enter and converts them into bits of code, which can then be safely transmitted over the internet. At no time are your details held in clear text on any website.